Terms and Policies
Acceptance of Orders
All orders are subject to approval by C&J Electrical. We reserve the right to accept, modify, or reject any
order without liability. Orders may be declined if creditworthiness is deemed unsatisfactory. C&J Electrical
may modify credit terms at its discretion.
Modification of Terms
These Terms supersede all prior oral or written negotiations, communications, or representations. No
modification or waiver of these Terms will be valid unless in writing and signed by an authorized
representative of C&J Electrical. Any additional or conflicting terms proposed by the Customer are expressly
rejected and shall be considered a material alteration.
Payment Terms
A 50% deposit is due when services are accepted by C&J Electrical unless a credit arrangement has been
pre-approved in writing. The remaining balance is due immediately upon completion or per written
agreement.
We accept Visa, MasterCard, American Express, Discover, and ACH. A 1.5% monthly service charge (or the
maximum amount allowed by law) applies to late payments.
C&J Electrical may pause or cancel work for non-payment. Installed materials and equipment remain the
property of C&J Electrical until full payment is received. The Customer is responsible for all collection costs,
including legal fees, court costs, and lien filings.
No Refund Policy: There are no refunds for purchased materials, installed supplies or equipment, or work
already rendered.
Stopped or Cancelled Work: If a contract is delayed or canceled by the Customer, the Customer agrees to
pay for all completed work, time spent on preparation, travel, and mobilization, all purchased materials, and
Overhead and Profit (OHP) at a rate of 30% of the total estimated value.
Appointment Scheduling & Cancellation
We offer flexible scheduling, including evenings and weekends (premium rates may apply). Customers will
receive estimated arrival windows and updates in case of delays.
Cancellations: At least 24 hours’ notice is required for cancellations or rescheduling. Short-notice
cancellations or no-shows may incur a cancellation fee. Emergency situations will be handled with flexibility.
Service Call Fees
Our standard dispatch fee is $195. This includes an on-site visit by a licensed electrician, a main service
inspection, and a review of your electrical concerns. If additional work or parts are needed, a quote will be
provided before proceeding.
Warranties
We warrant our workmanship and materials for 6 months from the completion date, or as otherwise agreed in
writing. This warranty excludes misuse or neglect, unauthorized modifications or repairs, and acts of nature
(e.g., lightning, flooding, surges). Warranty claims must be submitted within the warranty period and may
require an on-site evaluation.
Errors, Pricing, and Order Cancellations
Website content may contain occasional errors or omissions, including pricing or availability. We reserve the
right to correct errors and cancel orders due to inaccuracies, even after confirmation or payment. If a
canceled order has been charged, a full refund will be issued.
Privacy
We collect only the information necessary to provide effective service (e.g., name, address, contact details,
and electrical system info). Your personal information is never sold or shared beyond essential operational
use.
Exclusions & Access
C&J Electrical is not responsible for pre-existing wiring issues or code violations, damage or cost related to
concealed conditions not visible during inspection, or cosmetic restoration (e.g., drywall, paint, flooring) after
cutting for electrical access.
Third-Party Clients & Home Warranty Service
For home warranty clients, dispatch platforms, and third-party programs:
– A signed Service Agreement or formal authorization is required before work begins
– Deductibles or co-pays are due at the time of service
– Any non-covered or out-of-scope repairs will be quoted separately and must be approved before work
continues
Failure to Pay and Lien Rights: If any payment (including deductibles or non-covered work) is not received,
C&J Electrical reserves the right to file a lien against the serviced property under Alabama law.
Commercial Clients
For builders, developers, and construction firms:
– Payment schedules must be defined in writing
– Default terms are 50% deposit, balance at milestone or completion
– Retainage must be specified
– Charges may apply for remobilization or standby delays
– Lien rights are reserved for all unpaid balances
Facility Managers & Property Management Firms
For apartment complexes, HOAs, hotels, or managed commercial properties:
– A signed Service Agreement must be on file
– Net 10 payment terms apply unless otherwise agreed
– Emergency/after-hours services are billed at premium rates
– Work orders must be submitted in writing (email or portal)
– Any work outside of general maintenance requires additional approval and may be quoted separately
Failure to Pay and Lien Rights: If payment is not received for services rendered, C&J Electrical reserves the
right to pursue collection or file a lien against the property under Alabama law.
Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Alabama. All disputes shall be resolved in the Circuit
Court of Birmingham, unless C&J Electrical determines otherwise. Customers agree to submit to the
jurisdiction of such court(s).
Electronic Signatures & Acceptance
By requesting or authorizing service through our website, email, phone, or any digital channel, you agree to
these Terms & Conditions. Electronic or digital acceptance is legally binding.