Terms and Policies

Unless specifically stated otherwise, the subsequent terms and conditions for services and sales shall exclusively govern service and sales orders initiated and completed through Cjelectricalservice.com, unless you are a registered Customer with whom C&J Electrical Service, LLC has expressly agreed in writing to alternative terms and conditions (“Agreement”). In the presence of such an Agreement, its terms and conditions shall supersede in the event of a conflict with these terms. C&J Electrical Service, LLC (“C&J Electrical”) retains the right to modify these terms for other services and sales by C&J Electrical, including instances where services or sales are initiated but not completed through Cjelectricalservice.com. To explore alternative C&J Electrical service and sales channels, please reach out to your C&J Electrical representative or utilize the click-to-chat feature for assistance in finalizing your services and sales.

ACCEPTANCE OF ORDER:

The acceptance of any order from the buyer (“Customer”) is subject to approval and acceptance by C&J Electrical and, when applicable, C&J Electrical’s suppliers. C&J Electrical reserves the right to accept or reject any order without liability to C&J Electrical, including cases where Buyer’s credit becomes unsatisfactory to C&J Electrical, and/or to promptly change the terms of any credit extended to Customer.

MODIFICATION OF TERMS AND CONDITIONS:

Except as stated in the introductory paragraph above, these terms and conditions supersede all other communications, negotiations, and prior oral or written statements concerning the subject matter herein. No changes, modifications, rescissions, discharges, abandonments, or waivers of these terms and conditions shall be binding upon C&J Electrical unless made in writing and signed by a duly authorized representative of C&J Electrical. No conditions, usage of trade, course of dealing or performance, understanding, or agreement purporting to modify, vary, explain, or supplement these terms and conditions shall be binding unless subsequently made in writing and signed by the party to be bound. Any proposed modifications or additional terms are explicitly rejected and deemed a material alteration hereof. If this document is considered an acceptance of a prior offer by Customer, such acceptance is expressly conditional upon Customer’s assent to any additional or different terms set forth herein.

GENERAL PROVISIONS:

This agreement shall be governed by the laws of the State of Alabama applicable to contracts to be formed and fully performed within the State of Alabama, without giving effect to choice or conflicts of law provisions and without the application of The American Institute of Architects (AIA). All suits arising from or concerning this agreement shall be filed in the Circuit Court of Birmingham, Alabama, unless otherwise determined in C&J Electrical’s sole discretion. Customer hereby irrevocably consents to the jurisdiction of such court or courts and agrees to appear in any such action upon written notice thereof.

WARRANTIES:

Our warranty covers defects in materials and workmanship for one year from the date of installation or completion of the service. If you encounter any issues or defects during this period, please contact us promptly, and we will make every effort to resolve the matter promptly. Please note that our warranty does not cover damages caused by misuse, improper maintenance, or natural disasters. Additionally, any modifications or repairs performed by individuals or entities other than C&J Electrical Service will void the warranty.

PAYMENT TERMS:

A 50 percent payment is required at the time the service is accepted by C&J Electrical, except for approved open credit accounts, with the remaining amount due upon completion or as directed by a payment schedule. Visa, MasterCard, American Express, and Discover credit cards are accepted. C&J Electrical may add a monthly service charge of the lesser of 1 1/2 % or the maximum permitted by law for all accounts not paid by the net due date. Additionally, C&J Electrical may defer any further work orders or cancel any unfinished work. Customer is responsible for, to the extent permitted by law, all reasonable costs and expenses, including attorneys’ fees, collection agency fees, and court costs incurred by C&J Electrical in connection with any collection action or mechanic’s lien for payment of amounts due.

ERRORS; CANCELLATIONS:

All stenographic or clerical errors are subject to correction by C&J Electrical. While C&J Electrical endeavors to ensure that its website content is complete and current, it cannot guarantee the absence of errors, inaccuracies, or omissions. Such errors, inaccuracies, or omissions may relate to price, product description, availability, or other matters. C&J Electrical reserves the right to correct any error, inaccuracy, or omission, or to change or update content without prior notice to the Client. Furthermore, C&J Electrical reserves the right to refuse or cancel any orders at any time and for any reason, including orders containing errors, inaccuracies, or omissions, whether or not the order has been submitted, confirmed, and/or the Client’s credit card has been charged. If Client’s credit card has been charged for the Service and the order is canceled by C&J Electrical, a credit will be promptly issued to the Client’s credit card. Except for issuing such credit (if applicable), C&J Electrical shall have no liability or obligation to Client concerning any canceled order.

Appointment Scheduling:

We offer flexible scheduling options, including evenings and weekends, to accommodate your schedule at a premium cost. We will provide you with an estimated arrival time for our technician and keep you informed of any delays. If you have any special requests or requirements, please let us know in advance, and we will do our best to accommodate your needs.**Cancellation Policy:** If you need to reschedule or cancel your appointment, please provide us with at least 24 hours’ notice. If you cancel your appointment with less than 24 hours’ notice or fail to show up for your scheduled appointment, we may charge a cancellation fee. In case of emergencies, we understand that cancellations may be unavoidable, and we will work with you to reschedule your appointment as soon as possible. We value your business and appreciate your understanding and cooperation in adhering to our appointment scheduling and cancellation policies.

SERVICE CALLS:

Our service call fee for dispatch is $195, which includes an inspection of your Main Service and a survey of your electrical concerns. This fee covers the cost of sending our licensed and insured electrician to your location, as well as the use of our specialized equipment and tools. Additional charges may apply for any necessary repairs, replacement of parts, or troubleshooting. However, our electrician will provide you with an estimate of any additional charges before beginning any work, ensuring that you are fully informed of the total cost. We strive to provide transparent pricing and high-quality services to our customers.

PRIVACY:

At C&J Electrical Service, we are committed to protecting your privacy and personal data. We understand that your personal information is important to you, and we take the responsibility of safeguarding it seriously. To ensure your privacy and data protection, we have established the following policies:

• Information We Collect: We may collect personal information from you when you contact us for services, such as your name, address, phone number, and email address.
  We may also collect information about your electrical system and service history to better understand your needs and provide personalized services.
• Use of Information: We use the personal information we collect solely for the purpose of providing you with our services, communicating with you, and improving our services.
  We do not sell, trade, or otherwise transfer your personal information

Exclusions:

In cases of installations or repairs in existing properties, C&J Electrical cannot be held liable for pre-existing defective wiring or code violations within the electrical system. Any such issues necessitating additional repairs or extensions beyond the proposed work will incur extra charges on top of the initially stated price.

Given the nature of our work, accessing concealed wiring, boxes, or installing new wiring may require creating openings in walls, ceilings, or floors. Please note, the proposed price does not cover the patching or painting of areas that need cutting or drilling for installation access.